Information We Collect

When you interact with osxcrevanto.net, we collect different types of information depending on how you use our platform. Here's what that looks like in practice:

Account and Registration Data

If you create an account or register for our learning programs, we'll ask for your name, email address, phone number, and physical address. We need this to communicate with you about your enrollment and send relevant program materials.

Learning Activity Information

As you work through projects and collaborate with others, we track your progress, submissions, and interactions within the platform. This helps us understand how well our programs are working and where students might need extra support.

Technical and Usage Data

Like most websites, we collect technical information such as your IP address, browser type, device information, and how you navigate through our site. This data helps us improve site performance and identify technical issues.

How We Use Your Information

We use the information we collect for specific purposes that directly relate to providing and improving our educational services:

• Managing your account, enrollment, and access to learning materials
• Communicating about program updates, schedule changes, and important announcements
• Providing technical support when you encounter issues
• Analyzing how students use the platform to identify areas for improvement
• Ensuring platform security and preventing unauthorized access
• Meeting legal obligations under New Zealand law

We occasionally send emails about new programs or features, but you can opt out of these at any time. Course-critical communications (like schedule changes or important updates) will still reach you because they're essential to your learning experience.

Data Sharing and Third Parties

We work with a limited number of trusted service providers who help us run our platform. These relationships are carefully managed:

Service Providers We Use

All our service providers are contractually obligated to protect your data and can only use it for the specific purposes we've authorized. We don't share information with marketing companies, data brokers, or anyone who wants to sell you stuff.

Legal Disclosures

There are limited situations where we might need to disclose your information to comply with New Zealand law, respond to legal processes, or protect the rights and safety of our students and staff. We'll notify you if this happens unless we're legally prohibited from doing so.

Your Privacy Rights

Under New Zealand's Privacy Act 2020, you have several rights regarding your personal information. Here's what you can do:

• Access: Request a copy of the personal information we hold about you
• Correction: Ask us to update or correct inaccurate information
• Deletion: Request deletion of your data (with some limitations for records we're legally required to keep)
• Portability: Receive your data in a commonly used format to transfer elsewhere
• Objection: Object to certain types of data processing
• Restriction: Request that we limit how we use your information

To exercise any of these rights, email us at support@osxcrevanto.net with your request. We'll respond within 20 working days and verify your identity before processing any requests that involve accessing or changing your data.

Data Security and Protection

We take security seriously. Our platform uses industry-standard measures to protect your information from unauthorized access, alteration, or disclosure:

• Encryption of data both in transit and at rest using modern protocols
• Regular security audits and vulnerability assessments
• Strict access controls limiting who can view personal information
• Secure authentication requirements for all accounts
• Regular backups stored in geographically separate locations
• Incident response procedures for potential security breaches

While we implement strong security measures, no system is completely impenetrable. We'll notify you promptly if we detect any unauthorized access to your personal information, and we'll work with you to minimize any potential impact.

Data Retention

We don't keep your information longer than necessary. Here's our approach to data retention:

Active Student Records

While you're enrolled in our programs, we maintain complete records of your learning activities, project submissions, and communications. This information is essential for providing ongoing support and tracking your progress.

After Program Completion

Following program completion, we retain your enrollment records and key learning milestones for seven years. This allows us to provide references, verify completion, and maintain historical records for accreditation purposes.

Inactive Accounts

If you create an account but don't enroll in programs, we'll keep your basic information for two years. After that period of inactivity, we'll delete your account unless you've specifically requested we keep it active.

Deletion Requests

If you request deletion of your data, we'll remove it within 30 days except for information we're legally required to retain (such as financial records for tax purposes or records related to legal disputes).

Cookies and Tracking

Our website uses cookies and similar technologies. These small files help us remember your preferences and understand how people use our site.

Essential Cookies

Some cookies are necessary for the site to function properly. These handle things like keeping you logged in and remembering your session. You can't turn these off without breaking core functionality.

Analytics Cookies

We use analytics cookies to understand which pages people visit, how long they stay, and where they encounter problems. This information is anonymized and helps us improve the user experience.

Your Cookie Preferences

You can manage cookie preferences through your browser settings. Keep in mind that blocking certain cookies might affect how the site works for you.

Student Project Information

Projects you create on our platform deserve special mention. Here's how we handle collaborative work:

Your project code, documentation, and related materials remain your intellectual property. We only use this work within the platform for educational purposes and showcasing student achievements (with your permission).

If you'd like your project featured on our Student Projects page, we'll ask for explicit consent first. You can withdraw this consent at any time, and we'll remove the project from public display.

Collaborative projects involve shared work with other students. When you participate in team projects, understand that other team members will have access to shared repositories and collaborative spaces.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and display a notice on the platform.

The "Last updated" date at the top of this page shows when we most recently revised the policy. We encourage you to review it periodically, especially before providing new personal information.

If you continue using osxcrevanto after we've notified you of changes, we'll consider that acceptance of the updated terms. If you disagree with the changes, contact us to discuss your options.